Cruise Hotel
9.4Rating
ExceptionalRated by Guests
414Reviews
What to expect
Pros
- 🏨Excellent hospitality and responsiveness of staff
- 🍽️Delicious and well-designed dining options
- 🌄Stunning views of the Volga and historical city
- 🥐Abundant and tasty breakfasts
- 👪Cozy and family-friendly atmosphere
- 👩🍳Quality and varied menu in the restaurant
- 🍳Amazing breakfasts with hot dishes and choice of beverages
- 🛏️Tastefully decorated and comfortable rooms
- 👍Responsive and customer-oriented staff
- 🍷Well-maintained and thoughtful boutique hotel experience
Cons
- 😕Inconsistent service quality and attention to detail
- 🍽️Decline in restaurant quality and service standards
- 🧹Issues with room cleanliness and maintenance
- 🚫Lack of room service and attention to special occasions
- 😞Indifferent or unprofessional staff behavior
- 🍴Poorly managed dining experience with uncomfortable seating
- 🚪Unremarkable room amenities and lack of distinct room types
- 🤧Presence of unpleasant odors and cleanliness issues in rooms
- 🔇Noise or sound insulation problems in certain areas of the hotel
- 💔Disappointing changes from previous visits and unmet expectations
What this place has to offer
Things to do and ways to relaxHiking, Tours
Services and conveniencesDaily housekeeping, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian
Cruise Hotel is a popular choice amongst travelers in Kostroma, whether exploring or just passing through. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Cruise Hotel. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, carpeting, clothes rack, linens, slippers. The property offers various recreational opportunities. Discover all Kostroma has to offer by making Cruise Hotel your base.
Where you'll be sleeping
46 m²
Suite with River View
1 king bed
33 m²
Comfort Double or Twin Room
2 single beds or 1 king bed
23 m²
Standard Double Room with River View
1 king bed
21 m²
Double Room
1 king bed
18 m²
Standard Twin Room
2 single beds
46 m²
Suite
1 king bed
20 m²
Standard Room
2 single beds or 1 queen bed
Suite
Standard with Volga view
Standard Wit River View, 2nd Floor
What other guests say about this hotel
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