AJ Hackett Auckland SkyJump & SkyWalk - 10 m from property

Auckland Town Hall - 420 m from property

SkyCity Hotel

Name: SkyCity Hotel
Address: Corner Victoria & Federal Streets, Auckland, Auckland, 1010, New Zealand
Rating: 8.475247524752476

Auckland, New Zealand

8.5Rating

ExcellentRated by Guests

2,424Reviews

What to expect

Pros

🌟Professional and attentive staff from check-in to check-out
🍽️Variety of onsite restaurants and dining options
🔑Great location in the heart of the city with easy access to attractions
🏊‍♂️Spacious and comfortable rooms with impressive furnishings
🎉Special touches for celebrations like birthday surprises for guests
🚪Family-friendly room setups with thoughtful extras for kids
🛌Comfortable beds and nice room amenities
🥂Good breakfast options with hot and cold choices
👍Efficient check-in process and smooth handling of payments
🏙️Central location with easy access to shopping and dining options

Cons

🚿Low shower pressure in some rooms
💰Unclear communication about additional bond charges during booking
😞Issues with early check-in requests and room readiness
🛎️Inconsistent housekeeping services and cleanliness in some rooms
🔇Limited non-caffeine beverage options in rooms
🧼Outdated bathrooms and maintenance issues in certain areas
🚪Rooms not properly cleaned, with dust, dirt, and hair found in some areas
🍽️Lack of vegan options on room service menu
☕Absence of coffee in rooms, only tea provided
💤Uncomfortable pillows and bedding in some rooms

What this place has to offer

Things to do and ways to relaxCasino, Fitness center, Nightclub, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Filipino, Hindi, Chinese [Mandarin], Korean, Russian, Vietnamese

Skycity Hotel is perfectly located for both business and leisure guests in Auckland. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, wheelchair accessible, casino, 24-hour front desk. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Skycity Hotel.