Kimpton Gray Hotel
9.3Rating
ExceptionalRated by Guests
950Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff members like Shea, Edwin, and Roderica
- 🍹Daily happy hour and social events for guests
- 🏨Comfortable and well-appointed rooms with modern amenities
- 🛏️Luxurious bedding and comfortable beds
- 🍽️Delicious food options at onsite restaurants like The Fillmore
- 🚇Convenient location near attractions, theaters, and public transportation
- 🐶Pet-friendly accommodations with special amenities for furry friends
- 🍷Evening social hours with complimentary wine and beverages
- 🚪Beautiful and welcoming lobby with a classy vibe
- 💼Ideal for business travelers with excellent concierge service and amenities
Cons
- 💸Hidden fees like the unexplained $100 'hotel fee'
- 🛁Inconsistent water pressure in showers
- 🏛️Austere decor reminiscent of an office building, lacking warmth
- 🍴Limited dining options or hours at onsite restaurants
- 🧹Scattered scuffs and scrapes on walls and baseboards in room interiors
- 🎁Lack of clear communication on resort fees or additional charges
- 🔊Noise issues in rooms near elevators or common areas
- 🛋️Dark rooms with pillars obstructing views or natural light
- 🚪Inattentive or indifferent door attendants at the valet area
- 🐾Limited availability or absence of house car service for guests
What this place has to offer
Things to do and ways to relaxFitness center, Nightclub, On-site entertainment
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Stop at Kimpton Gray Hotel to discover the wonders of Chicago (IL). The property has everything you need for a comfortable stay. All the necessary facilities, including daily housekeeping, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting Chicago (IL), Kimpton Gray Hotel will make you feel instantly at home.
Where you'll be sleeping
47 m²
Accessible One Bedroom Suite with Roll In Shower
1 single bed or 1 king bed & 1 king bed
35 m²
1 King Premium Deep Soaking Tub
1 king bed
30 m²
1 King Mobility Accessible Tub
1 king bed
28 m²
2 Queen Premium Mobility Accessible Tub
2 queen beds
33 m²
1 King Premium Walk In Shower
1 king bed
26 m²
Deluxe Room
1 king bed or 2 queen beds
26 m²
Standard Room
1 king bed or 1 queen bed or 1 double bed
32 m²
1 King Studio Suite Deep Soaking Tub
1 king bed
30 m²
1 Queen Mobility Accessible Tub
1 queen bed
27 m²
Essential Room
1 king bed
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