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Krystal Grand Cancun

Cancún, Mexico

8.2Rating
ExcellentRated by Guests
5,351Reviews

What to expect

Pros

  • 🌟Exceptionally clean and well-maintained property
  • 🍽️Delicious food with a standout dining experience
  • 🌴Great beach location with clear water and calm waves
  • 😊Friendly and attentive staff
  • 🛌Comfortable rooms with beautiful views
  • 🍹Amazing drinks at the tower bar
  • 🏊Exclusive infinity pool and beach cabanas
  • 🥗Variety of delicious and well-presented food options
  • 🍸Good selection of drinks in the restaurants and bars
  • 🌅Prime location near nightlife spots and beautiful views

Cons

  • 🎶Lack of entertainment and night activities
  • 🎤Inconsistent music volume and quality by the pool
  • 🌊Issues with controlling room temperature and air conditioning
  • 🪑Limited sun loungers causing inconvenience on the beach
  • 🦥Uncomfortable experiences with wild animals for entertainment
  • 🍷Low quality house wines
  • 🍔Food options could be better, especially for breakfast
  • 🛏️Poor reservation system for restaurants and cabanas
  • 🕶️Staff attitudes and service issues with some employees
  • 🚫Lack of control over beach lounger reservations and usage

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Diving, Fitness center, Game room, Golf course [on-site], Massage, On-site entertainment, Pool with view, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Tours, Water sports (non-motorized), Wind surfing, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

Stop at Reflect Cancun Resort & Spa to discover the wonders of Cancun. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, golf course (within 3 km), outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Cancun has to offer are three great reasons you should stay at Krystal Grand Punta Cancún.

Where you'll be sleeping

Altitude King Suite image 1
Altitude King Suite image 2
Altitude King Suite image 3
Altitude King Suite image 4
Altitude King Suite image 5
Altitude King Suite image 6
Altitude King Suite image 7
Altitude King Suite image 8
Altitude King Suite image 9
98 m²

Altitude King Suite

1 king bed

Altitude Corner Suite Partial Ocean View image 1
Altitude Corner Suite Partial Ocean View image 2
Altitude Corner Suite Partial Ocean View image 3
Altitude Corner Suite Partial Ocean View image 4
Altitude Corner Suite Partial Ocean View image 5
Altitude Corner Suite Partial Ocean View image 6
Altitude Corner Suite Partial Ocean View image 7
56 m²

Altitude Corner Suite Partial Ocean View

1 king bed

Altitude Suite ocean front image 1
Altitude Suite ocean front image 2
Altitude Suite ocean front image 3
Altitude Suite ocean front image 4
Altitude Suite ocean front image 5
Altitude Suite ocean front image 6
Altitude Suite ocean front image 7
51 m²

Altitude Suite ocean front

1 king bed

Superior King Room image 1
Superior King Room image 2
Superior King Room image 3
Superior King Room image 4
Superior King Room image 5
Superior King Room image 6
Superior King Room image 7
44 m²

Superior King Room

1 double bed

Altitude Corner Suite Ocean Front image 1
Altitude Corner Suite Ocean Front image 2
Altitude Corner Suite Ocean Front image 3
Altitude Corner Suite Ocean Front image 4
Altitude Corner Suite Ocean Front image 5
56 m²

Altitude Corner Suite Ocean Front

1 king bed

Altitude Family Suite Partial Ocean View image 1
Altitude Family Suite Partial Ocean View image 2
Altitude Family Suite Partial Ocean View image 3
Altitude Family Suite Partial Ocean View image 4
Altitude Family Suite Partial Ocean View image 5
106 m²

Altitude Family Suite Partial Ocean View

1 king bed & 2 double beds

Altitude Suite 2 Double Beds image 1
Altitude Suite 2 Double Beds image 2
Altitude Suite 2 Double Beds image 3
Altitude Suite 2 Double Beds image 4
Altitude Suite 2 Double Beds image 5
50 m²

Altitude Suite 2 Double Beds

2 double beds

Standard Room 2 Double Beds image 1
Standard Room 2 Double Beds image 2
Standard Room 2 Double Beds image 3
Standard Room 2 Double Beds image 4
Standard Room 2 Double Beds image 5
Standard Room 2 Double Beds image 6
Standard Room 2 Double Beds image 7
44 m²

Standard Room 2 Double Beds

2 double beds

Honeymoon Suite Ocean Front image 1
Honeymoon Suite Ocean Front image 2
Honeymoon Suite Ocean Front image 3
Honeymoon Suite Ocean Front image 4
Honeymoon Suite Ocean Front image 5
88 m²

Honeymoon Suite Ocean Front

1 king bed

Altitude Double Suite image 1
Altitude Double Suite image 2
Altitude Double Suite image 3
Altitude Double Suite image 4
Altitude Double Suite image 5
50 m²

Altitude Double Suite

2 double beds

What other guests say about this hotel

  • 1

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Krystal Grand CancunCancún, Mexico

Where you'll be staying