The Marco Polo

Name: The Marco Polo
Address: 46 Nebo Road, Mackay, Queensland, 4740, Australia
Rating: 8.370068027210886

Mackay, Australia

8.4Rating

ExcellentRated by Guests

441Reviews

What to expect

Pros

🛏️Comfortable beds for a good night's sleep
🚿Great shower with good pressure and hot water
🛋️Clean and spacious rooms for relaxation
👍Friendly and helpful staff for a pleasant stay
🍴Convenient kitchenette facilities for basic needs
🌟Exceptional customer service from reception
🏨Convenient location near city amenities
🔒Secure parking right outside the hotel
🌺Beautiful and spacious room layout
💤Quiet surroundings for a peaceful stay

Cons

🪑Lack of seating or dining space in rooms
🍽️Limited cutlery and crockery for family needs
❄️Hot water issues, especially at night
🚪Maintenance issues with room doors
🛁Dirty or unclean bathroom facilities
🚗Limited parking spaces, especially for larger vehicles
🔇Noisy environment from planes or traffic
🛎️Delayed refund process for deposits
🛠️Room amenities needing attention or upgrades
💰Value for money concerns in terms of facilities offered

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Horseback riding, Hot tub, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

Located in West Mackay, Quality Inn Marco Polo is a perfect starting point from which to explore Mackay. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. All the necessary facilities, including Wi-Fi in public areas, car park, room service, meeting facilities, restaurant, are at hand. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. Enjoy the hotel's recreational facilities, including sauna, outdoor pool, spa, before retiring to your room for a well-deserved rest. Quality Inn Marco Polo combines warm hospitality with a lovely ambiance to make your stay in Mackay unforgettable.