The St. Regis Kanai Resort, Riviera Maya
8.8Rating
ExcellentRated by Guests
136Reviews
What to expect
Pros
- 🏖️Beautiful beach nearby
- 🍴Delicious food and dining options
- 🏊♂️Stunning pools with attentive pool service
- 🌿Impeccable landscaping and natural surroundings
- 🍹Great selection of beverages and cocktails
- 🛏️Luxurious and well-furnished rooms
- 👨👩👧👦Perfect for families with engaging activities
- 🍳Excellent breakfast buffet with diverse options
- 💆♂️Top-notch spa services and facilities
- 🎉Engaging workshops and activities for guests
Cons
- 🧹Room cleaning and maintenance could be improved
- 🚫Limited flexibility in recommendations for activities and dining
- 🦟Issues with bugs and insects in certain areas
- ❌Some service delays and unresponsive butlers
- 🥤High prices for food and beverages on the property
- 🌊Seaweed in the beach area affecting swimming experience
- 🔊Loud music disturbances from neighboring rooms
- 🍽️Limited restaurant options and recommendations
- 🏢Issues with AC and room maintenance
- ⏰Some delays in service and lack of follow-up in management response
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Golf course [on-site], Hammam, Massage, Private beach, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Russian, Catalan
Where you'll be sleeping
215 m²
Two-Bedroom Presidential Corner Suite with Ocean View
55 m²
Deluxe King Room with Ocean View and Terrace
159 m²
Caroline Astor Corner King Suite with Ocean View
55 m²
Deluxe Guest room, 2 Queen(s), Ocean view, Terrace
2 queen beds
55 m²
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool
2 queen beds
55 m²
Riviera Luxe Corner King Room with Ocean View
2 Bedroom Presidential Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Ocean View, Corner Room
55 m²
Grand Luxe King Room with Ocean View and Plunge Pool
1 king bed
105 m²
St. Regis Suite with Ocean View and Terrace
159 m²
John Jacob Astor Corner King Suite with Ocean View
What other guests say about this hotel
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