Sura Hagia Sophia Hotel

Name: Sura Hagia Sophia Hotel
Address: Divanyolu Avenue, Alemdar District, Ticarethane Street, No:10,, İstanbul, Istanbul, 34122, Turkey
Rating: 8.419515669515675

Istanbul, Turkey

Divanyolu Avenue, Alemdar District, Ticarethane Street, No:10,, 34122

8.4Rating

ExcellentRated by Guests

2,808Reviews

What to expect

Pros

🍳Delicious breakfast with a wide variety of options
🏊Great pool and spa facilities for relaxation
🌟Excellent customer service from attentive and friendly staff
🏙️Ideal location in the heart of the city, close to major attractions
🛏️Comfortable and spacious rooms with nice views
🍹Lovely courtyard for drinks and snacks
💁‍♂️Helpful and accommodating staff members
🥪Convenient dining options with delicious food offerings
🌺Beautiful garden area for relaxation
💪Efficient and proactive service from the hotel staff

Cons

🚿Issues with room cleanliness and maintenance
🔊Poor sound insulation in some rooms affecting peace and quiet
💸High additional charges for services like breakfast
🔧Maintenance issues such as leaking taps and broken fixtures
🥤Limited breakfast options and low-quality beverages
🚗Difficulty in getting taxis due to congested area
🏨Misleading claims about being a 5-star hotel
📷Outdated decor and facilities needing modernization
💩Unpleasant sewage smell in certain areas of the hotel
🤝Lack of effective customer relations service and responsiveness

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hammam, Karaoke, Light therapy, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Italian, Arabic, Turkish, Russian

Stop at Sura Hagia Sophia Hotel to discover the wonders of Istanbul. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, gift/souvenir shop. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Sura Hagia Sophia Hotel.