Uncle's Ho Mausoleum - 1.58 km from property

Luxury Double or Twin Room - Lunar New Year Promotion

Pan Pacific Hanoi

Name: Pan Pacific Hanoi
Address: 1 Thanh Nien Road, Ba Dinh District, Hanoi, Ha Noi, Vietnam
Rating: 8.918735891647856

Hanoi, Vietnam

1 Thanh Nien Road, Ba Dinh District

8.9Rating

ExcellentRated by Guests

443Reviews

What to expect

Pros

🌟Professional and friendly staff providing excellent service
🍹Great selection of drinks and cocktails at the bar
🏨Well-facilitated 5-star hotel with spacious rooms and beautiful views
🤝Outstanding service and attention to detail by staff members
🏊‍♂️Nice swimming pool and jacuzzi facilities
🍽️Good variety of food options at the hotel's restaurant
🛏️Comfortable and clean rooms ensuring a relaxing stay
🌅Stunning views of Hanoi and West Lake from the hotel
🎉Special gestures and gifts provided by staff for memorable experiences
👍Efficient problem-solving and quick response from staff in unexpected situations

Cons

🚫Disappointment due to seafood menu unavailability at a reserved restaurant
⏳Occasional delays in food service despite delicious offerings
🏢Some areas of the hotel show signs of aging and could use renovation
💡Electricity issues experienced in rooms leading to inconveniences
💔Unavailability of expected menu items affecting dining experience
💸High pricing for certain services or amenities provided by the hotel
🌧️Weather conditions may impact outdoor experiences at the hotel

What this place has to offer

Things to do and ways to relaxBody scrub, Fitness center, Foot bath, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Chinese [Mandarin], French, Korean, Vietnamese, Japanese, Malay

Pan Pacific Hanoi is conveniently located in the popular Tay Ho District area. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, 24-hour security, taxi service are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, slippers, separate living room, internet access – wireless (complimentary), air conditioning. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, Pan Pacific Hanoi caters to your needs.