Swimming pool
Entrance
View
Swimming pool
Exterior view
Lobby
Exterior view
Exterior view
Lobby
Swimming pool
Entrance
Exterior view
View
Exterior view
View
Lobby
Lobby
Lobby
Facilities
Surrounding environment
Food and beverages
Beach
Facilities
Beach
Beach
Garden
Food and beverages
Food and beverages
Massage
Food and beverages
Food and beverages
Garden
Junior Deluxe with Sea View
Balcony/terrace
Balcony/terrace
Restaurant
Facilities
Garden
Facilities
Standard Double Junior Suite
Beach
Beach
Junior Deluxe with Sea View
Canoeing
Standard Double Junior Suite
Facilities
Grand Suite Deluxe
Facilities
Facilities
Beach
Beach
Grand Suite Deluxe
Beach
Balcony/terrace
Junior Suite
Junior Suite
Balcony/terrace
Facilities
Garden
Balcony/terrace
Food and beverages
Facilities
Food and beverages
Food and beverages
Beach
Food and beverages
Food and beverages
Beach
Food and beverages
Garden
Food and beverages
Food and beverages
Facilities
Food and beverages
Food and beverages
Food and beverages
Facilities
Beach
Restaurant
Food and beverages
Food and beverages
Food and beverages
Beach
Balcony/terrace
Food and beverages
Attractions
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Balcony/terrace
Balcony/terrace
Bar/lounge
Beach
Food and beverages
Beach
Balcony/terrace
Beach
Food and beverages
Restaurant
Facilities
Food and beverages
Restaurant
Balcony/terrace
Beach
Beach
Surrounding environment

Cielo Maya Beach Tulum

8.2Rating
ExcellentRated by Guests
208Reviews

What to expect

Pros

  • 🏖️Beautiful beachfront location
  • 🌅Stunning ocean views from rooms
  • 🍽️Delicious and inclusive breakfast options
  • 🚣‍♂️Free access to kayaks, snorkeling gear, and paddle boards
  • 🌀Professional and accommodating staff
  • 🏊‍♂️Relaxing infinity pool with beach views
  • 🌺Peaceful and tranquil atmosphere
  • 🍹Great restaurant with tasty meals
  • 🛏️Comfortable and spacious rooms with modern amenities
  • 🏝️Scenic pier with hammocks for relaxation

Cons

  • 🧽Rooms need better cleaning standards
  • 🚗Remote location, requiring transportation for access to Tulum
  • 🌊Limited swimming options due to rocky beach and seaweed
  • 💡Issues with hot water and electricity supply in rooms
  • 🍴Restaurant prices may be high compared to nearby options
  • 🚪Some rooms show signs of wear and may need maintenance
  • 🔒Incidents of being locked out on balconies due to faulty locks
  • 🚿Low water pressure in showers causing inconvenience
  • 💰Extra charges or payment discrepancies reported by guests
  • 🧴Limited toiletries or amenities provided in rooms

What this place has to offer

Things to do and ways to relaxDart board, Fishing, Game room, Massage, On-site entertainment, Pool with view, Private beach, Snorkeling, Spa, Spa/sauna, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 4-star Cielo Maya Beach Tulum offers comfort and convenience whether you're on business or holiday in Tulum. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Cielo Maya Beach Tulum. Some of the well-appointed guestrooms feature flat screen television, linens, private entrance, slippers, sofa. The property offers various recreational opportunities. Discover all Tulum has to offer by making Cielo Maya Beach Tulum your base.

Where you'll be sleeping

Junior Deluxe with Sea View image 1
Junior Deluxe with Sea View image 2
Junior Deluxe with Sea View image 3
Junior Deluxe with Sea View image 4
Junior Deluxe with Sea View image 5
Junior Deluxe with Sea View image 6
Junior Deluxe with Sea View image 7
Junior Deluxe with Sea View image 8
Junior Deluxe with Sea View image 9
Junior Deluxe with Sea View image 10
Junior Deluxe with Sea View image 11
Junior Deluxe with Sea View image 12
Junior Deluxe with Sea View image 13
Junior Deluxe with Sea View image 14
Junior Deluxe with Sea View image 15
Junior Deluxe with Sea View image 16
Junior Deluxe with Sea View image 17
Junior Deluxe with Sea View image 18
50 m²

Junior Deluxe with Sea View

1 sofa bed and 1 king bed

Grand Suite Deluxe image 1
Grand Suite Deluxe image 2
Grand Suite Deluxe image 3
Grand Suite Deluxe image 4
Grand Suite Deluxe image 5
Grand Suite Deluxe image 6
Grand Suite Deluxe image 7
Grand Suite Deluxe image 8
Grand Suite Deluxe image 9
Grand Suite Deluxe image 10
Grand Suite Deluxe image 11
Grand Suite Deluxe image 12
Grand Suite Deluxe image 13
Grand Suite Deluxe image 14
Grand Suite Deluxe image 15
60 m²

Grand Suite Deluxe

1 king bed and 2 sofa beds

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
Junior Suite image 5
Junior Suite image 6
Junior Suite image 7
Junior Suite image 8
Junior Suite image 9
Junior Suite image 10
50 m²

Junior Suite

1 king bed

Standard Double Junior Suite image 1
Standard Double Junior Suite image 2
Standard Double Junior Suite image 3
Standard Double Junior Suite image 4
Standard Double Junior Suite image 5
Standard Double Junior Suite image 6
Standard Double Junior Suite image 7
50 m²

Standard Double Junior Suite

2 queen beds

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront image 1
50 m²

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

1 sofa bed and 1 king bed

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View image 1
60 m²

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

1 king bed and 1 sofa bed

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area image 1
50 m²

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

2 queen beds

Junior Suite,1 King Bed with Sofa bed,Garden Area image 1
50 m²

Junior Suite,1 King Bed with Sofa bed,Garden Area

1 king bed and 1 sofa bed

Junior Suite Garden image 1
50 m²

Junior Suite Garden

Deluxe Suite image 1
60 m²

Deluxe Suite

1 king bed and 2 sofa beds

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying