Casa del Alma Hotel Boutique & Spa
8.4Rating
ExcellentRated by Guests
57Reviews
What to expect
Pros
- 🌟Excellent service provided by friendly staff
- 🛏️Comfortable and spacious rooms with modern amenities
- 🍽️Delicious food served at the hotel's restaurant
- 🏨Well-located in the heart of the city, close to attractions
- 🎁Special touches like room decorations for special occasions
- 🔔Prompt and attentive assistance with tour bookings
- 🍸Warm welcome with complimentary cocktails
- 💆Relaxing spa services available on-site
- 🍳Delicious and varied breakfast options
- 🏞️Beautiful views from room balconies
Cons
- 💸Overpriced tours and transfer services compared to local agencies
- 🚿Issues with shower drainage causing water accumulation in the bathroom
- 🛎️Language barrier with some staff members not fluent in English
- 🌮High prices at the hotel's restaurant
- 🛌Variability in room assignments not meeting the booked room type
- 🔇Noise disturbances from nearby celebrations or events
- 🍹Slow service at the hotel's restaurant
- 🚪Maintenance issues like a sliding door gap or stained furniture
- 🔍Lack of clarity in pricing for additional services like massages
- 🕰️Limited communication in English with hotel workers
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Casa del Alma Hotel Boutique & Spa is a popular choice amongst travelers in San Cristobal De Las Casas, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour front desk, express check-in/check-out, luggage storage, room service, meeting facilities are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, desk, mini bar, balcony/terrace, alarm clock. Entertain the hotel's recreational facilities, including fitness center, sauna, spa, massage. Discover all San Cristobal De Las Casas has to offer by making Casa del Alma Hotel Boutique & Spa your base.
Where you'll be sleeping
62 m²
Junior Suite
1 king bed
75 m²
Master Suite
1 king bed
42 m²
Suite with Two Double Beds
2 double beds
42 m²
Suite
1 king bed
Room Assigned on Arrival
Suite - 2 Bedrooms
JUNIOR SUITE DOUBLE BED SOFABED DOUBLE
Quadruple Suite
Deluxe Room
Suite Single Room
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