Alpen Resort Hotel
9.2Rating
ExceptionalRated by Guests
894Reviews
What to expect
Pros
- 🌄Stunning views of the Matterhorn from rooms and balconies
- 🏊♂️Excellent spa facilities including pool, sauna, jacuzzi, and wellness area
- 🍽️Delicious and varied breakfast options with complimentary meals
- 🛎️Friendly and helpful staff providing exceptional service
- 🚶♂️Convenient location with easy access to the train station and city center
- 🍸Cozy lounge and bar area with a warm and welcoming atmosphere
- 🎾Availability of recreational activities like tennis, pool, ping pong, and games room
- 🌿Modern and clean rooms with well-appointed amenities like coffee maker and fridge
- 👪Family-friendly facilities including toddler pool, spacious family rooms, and kids' activities
- 🎉Complimentary shuttle services and welcome drinks enhancing guest experience
Cons
- 🚧Construction noise and disruptions from nearby building works
- 🧹Screaming children in the spa area can be disruptive to relaxation
- 🛎️Inconsistent service from front desk and breakfast crew
- ❄️Lack of air conditioning in rooms and non-functional bathroom extractor fan
- 🔨Building site next door causing disturbance with early morning noise
What this place has to offer
Things to do and ways to relaxBilliards, Dart board, Fitness center, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, Sauna, Skiing, Solarium, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French
Where you'll be sleeping
25 m²
Economy Double Room
2 single beds or 1 queen bed
14 m²
Single Room
1 single bed
32 m²
Panoramic Quadruple Room, Mountain View
4 single beds
30 m²
Panorama Double Room with Matterhorn View
2 single beds or 1 queen bed
30 m²
Panoramic Twin Room, Mountain View, Mountainside
2 single beds
50 m²
Two-Bedroom Family Suite Garden View
4 single beds
30 m²
Panoramic Family Room Matterhorn View
4 single beds or 2 queen beds
28 m²
Longstay Twin Room with Matterhorn View
2 single beds or 1 queen bed
30 m²
Family Room
1 bunk bed and 1 single bed
APARTMENT Family Room, 1 Bedroom (3 Twin Beds)
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